Appcues incident

Flow delivery slowdown

Major Resolved View vendor source →

Appcues experienced a major incident on January 19, 2022 affecting HTTP API (US), lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2022, 07:30 PM UTC
Resolved
Jan 19, 2022, 08:32 PM UTC
Duration
1h 2m
Detected by Pingoru
Jan 19, 2022, 07:30 PM UTC

Affected components

HTTP API (US)

Update timeline

  1. identified Jan 19, 2022, 08:11 PM UTC

    We've identified an issue affecting flow delivery. The issue has been identified and we are working on a fix.

  2. monitoring Jan 19, 2022, 08:20 PM UTC

    A fix is in place and systems are operating normally. We are monitoring the system to ensure the issue has been remediated.

  3. resolved Jan 19, 2022, 08:32 PM UTC

    The issue resolved.