Appcues incident

Errors loading the Appcues Studio

Major Resolved View vendor source →

Appcues experienced a major incident on April 27, 2022 affecting Studio (US), lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2022, 06:49 PM UTC
Resolved
Apr 27, 2022, 08:41 PM UTC
Duration
1h 51m
Detected by Pingoru
Apr 27, 2022, 06:49 PM UTC

Affected components

Studio (US)

Update timeline

  1. identified Apr 27, 2022, 06:49 PM UTC

    We've identified an issue loading the Appcues Studio. A fix is being implemented. End user flow delivery is not affected.

  2. monitoring Apr 27, 2022, 07:59 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Apr 27, 2022, 08:41 PM UTC

    This issue has been resolved.