Appcues incident

Appcues Studio Performance Degraded

Minor Resolved View vendor source →

Appcues experienced a minor incident on December 12, 2022 affecting Studio (US), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2022, 02:41 PM UTC
Resolved
Dec 12, 2022, 03:20 PM UTC
Duration
39m
Detected by Pingoru
Dec 12, 2022, 02:41 PM UTC

Affected components

Studio (US)

Update timeline

  1. investigating Dec 12, 2022, 02:41 PM UTC

    We are investigating an issue causing degraded performance in the Appcues Studio. End user content delivery is unaffected.

  2. investigating Dec 12, 2022, 03:02 PM UTC

    We have mitigated the impact of this issue and continue to investigate a root cause. End user content deliver continues to be unaffected.

  3. resolved Dec 12, 2022, 03:20 PM UTC

    We have identified an are addressing a root cause. The incident is resolved.