Appcues incident

Flow delivery interruption

Major Resolved View vendor source →

Appcues experienced a major incident on January 3, 2023 affecting HTTP API (US), lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 05:58 PM UTC
Resolved
Jan 03, 2023, 07:11 PM UTC
Duration
1h 12m
Detected by Pingoru
Jan 03, 2023, 05:58 PM UTC

Affected components

HTTP API (US)

Update timeline

  1. investigating Jan 03, 2023, 05:58 PM UTC

    We're investigating an issue affecting end-user flow delivery.

  2. identified Jan 03, 2023, 06:49 PM UTC

    We identified an issue and are implementing a fix.

  3. monitoring Jan 03, 2023, 06:59 PM UTC

    A fix is in place and we are monitoring the recovery.

  4. resolved Jan 03, 2023, 07:11 PM UTC

    This incident is resolved.