Appcues experienced a minor incident on May 27, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 27, 2025, 02:56 PM UTC
May 27, 10:56 EDT Resolved - The issue, caused by a third-party provider, has been fully resolved. Preventative measures have been implemented to reduce the risk of this dependency in the future. May 27, 10:34 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 27, 09:59 EDT Identified - Our team has identified a potential root cause related to a third-party provider. The provider is actively working on a fix. May 27, 09:42 EDT Investigating - Our team has received reports of the issue and is actively investigating to identify the root cause. We are working on a resolution as quickly as possible.