Aplos incident

Non-Revampted reports are not not downloading in some formats

Major Resolved View vendor source →

Aplos experienced a major incident on September 24, 2025 affecting Reports, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 03:45 PM UTC
Resolved
Sep 24, 2025, 11:30 PM UTC
Duration
7h 44m
Detected by Pingoru
Sep 24, 2025, 03:45 PM UTC

Affected components

Reports

Update timeline

  1. investigating Sep 24, 2025, 03:45 PM UTC

    Currently any non revamped reports (other then general ledger or income statement) are not downloading exports other then pdf format

  2. monitoring Sep 24, 2025, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2025, 04:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2025, 11:30 PM UTC

    This incident has been resolved.