Aplos incident

Payment processing is down

Critical Resolved View vendor source →

Aplos experienced a critical incident on January 20, 2026 affecting Payment Processing, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 02:40 AM UTC
Resolved
Jan 20, 2026, 06:16 AM UTC
Duration
3h 36m
Detected by Pingoru
Jan 20, 2026, 02:40 AM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Jan 20, 2026, 02:40 AM UTC

    We are currently experiencing an issue processing donations/payments at this time

  2. investigating Jan 20, 2026, 02:40 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 20, 2026, 02:41 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 20, 2026, 03:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 20, 2026, 06:16 AM UTC

    This incident has been resolved.