Apaleo incident

Incident on 2023-08-18 13:30 UTC

Minor Resolved View vendor source →

Apaleo experienced a minor incident on August 18, 2023 affecting Payment, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2023, 01:31 PM UTC
Resolved
Aug 18, 2023, 01:47 PM UTC
Duration
15m
Detected by Pingoru
Aug 18, 2023, 01:31 PM UTC

Affected components

Payment

Update timeline

  1. investigating Aug 18, 2023, 01:31 PM UTC

    Our payment processing infrastructure is running behind which is causing inaccuracies in the folio payments. No data or payments have been lost and the system should be caught up shortly.

  2. resolved Aug 18, 2023, 01:47 PM UTC

    This incident has been resolved.