Apaleo experienced a minor incident on October 6, 2023 affecting Payment, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Payment
Update timeline
- investigating Oct 06, 2023, 06:20 AM UTC
Our payment processing infrastructure is running behind which is causing inaccuracies in the folio payments. No data or payments have been lost and the system should be caught up shortly.
- monitoring Oct 06, 2023, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2023, 09:53 AM UTC
This incident has been resolved.