Apaleo incident

Fiscalization Issues in France

Major Resolved View vendor source →

Apaleo experienced a major incident on July 22, 2024 affecting Fiscalization, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 01:11 PM UTC
Resolved
Jul 22, 2024, 03:02 PM UTC
Duration
1h 50m
Detected by Pingoru
Jul 22, 2024, 01:11 PM UTC

Affected components

Fiscalization

Update timeline

  1. investigating Jul 22, 2024, 01:11 PM UTC

    We are facing problems with the fiscalization of receipts and invoices in France. Both receipts and invoices can't be fiscally signed at the moment. We are working with our partners to resolve this issue. All affected receipts and invoices will be recovered by us once the issue is resolved.

  2. resolved Jul 22, 2024, 03:02 PM UTC

    The issue has been fully resolved. Fiscalization is operational in France. Any affected receipts and invoices will be recovered.