Apaleo incident

Incident on 2021-09-21 16:45 UTC

Major Resolved View vendor source →

Apaleo experienced a major incident on September 21, 2021 affecting API, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2021, 04:48 PM UTC
Resolved
Sep 21, 2021, 07:01 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 21, 2021, 04:48 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 21, 2021, 04:48 PM UTC

    We're experiencing an elevated level of Offers API errors and are currently looking into the issue.

  2. identified Sep 21, 2021, 04:49 PM UTC

    The issue has been identified, we are working on a fix right now.

  3. monitoring Sep 21, 2021, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2021, 07:01 PM UTC

    This incident has been resolved.