Apaleo incident

Fiscalization Issues in France

Major Resolved View vendor source →

Apaleo experienced a major incident on June 11, 2024 affecting Fiscalization, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 04:20 PM UTC
Resolved
Jun 13, 2024, 03:44 PM UTC
Duration
1d 23h
Detected by Pingoru
Jun 11, 2024, 04:20 PM UTC

Affected components

Fiscalization

Update timeline

  1. investigating Jun 11, 2024, 04:20 PM UTC

    We are facing problems with the fiscalization of receipts and invoices in France. Both receipts and invoices can't be fiscally signed at the moment. We are working with our partners to resolve this issue. All affected receipts and invoices will be recovered by us once the issue is resolved.

  2. investigating Jun 11, 2024, 04:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2024, 01:26 PM UTC

    The issue has been resolved for the moment. We are continuing to monitor the situation and will start working on recovering affected receipts and invoices in France.

  4. resolved Jun 13, 2024, 03:44 PM UTC

    The issue has been fully resolved. Fiscalization is operational in France. All affected receipts and invoices have been recovered.