Apaleo experienced a minor incident on July 25, 2024 affecting API and Webhooks and 1 more component, lasting 9h 1m. The incident has been resolved; the full update timeline is below.
Affected components
APIWebhooksPayment
Update timeline
- identified Jul 25, 2024, 09:13 AM UTC
We have identified the issue and we are working on a fix.
- identified Jul 25, 2024, 01:53 PM UTC
We are continuing to work on fixing the issue.
- monitoring Jul 25, 2024, 05:03 PM UTC
The underlying issue has been resolved and we're currently monitoring the healing process. Webhooks and payments are currently working for real-time events. For the historical data that was not delivered, we are backfilling the events and they are currently being restored.
- monitoring Jul 25, 2024, 05:31 PM UTC
We are facing degraded performance with webhooks and payments. We are working on resolving the issue.
- resolved Jul 25, 2024, 06:15 PM UTC
All of our monitoring is looking normal and we have processed the outstanding events.