Apaleo incident

Elevated Error Rates in Reservation Retrieval

Major Resolved View vendor source →

Apaleo experienced a major incident on February 18, 2025 affecting API, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 12:03 PM UTC
Resolved
Feb 18, 2025, 12:18 PM UTC
Duration
14m
Detected by Pingoru
Feb 18, 2025, 12:03 PM UTC

Affected components

API

Update timeline

  1. monitoring Feb 18, 2025, 12:03 PM UTC

    We're experiencing an increased number of API errors related to reservation retrieval. We are currently investigating the issue, but the situation is gradually returning to normal.

  2. resolved Feb 18, 2025, 12:18 PM UTC

    After careful monitoring, all is working as expected. This incident has been resolved.