AnyDesk incident

Service Degradation

Notice Resolved View vendor source →

AnyDesk experienced a notice incident on November 18, 2025 affecting Customer Portal and Online shop, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:03 PM UTC
Resolved
Nov 18, 2025, 04:30 PM UTC
Duration
2h 26m
Detected by Pingoru
Nov 18, 2025, 02:03 PM UTC

Affected components

Customer PortalOnline shop

Update timeline

  1. identified Nov 18, 2025, 02:03 PM UTC

    Due to a major outage of an upstream provider, we are currently experiencing service degradation of some customer facing services. We are in touch with our service provider and are working towards a resolution.

  2. resolved Nov 18, 2025, 04:30 PM UTC

    This incident has been resolved.