AnyDesk incident

Outage - my.anydesk II

Notice Resolved View vendor source →

AnyDesk experienced a notice incident on November 21, 2025 affecting Customer Portal and AnyDesk Account, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 01:55 PM UTC
Resolved
Nov 21, 2025, 03:49 PM UTC
Duration
1h 54m
Detected by Pingoru
Nov 21, 2025, 01:55 PM UTC

Affected components

Customer PortalAnyDesk Account

Update timeline

  1. investigating Nov 21, 2025, 01:55 PM UTC

    We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

  2. investigating Nov 21, 2025, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 21, 2025, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 21, 2025, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 21, 2025, 03:49 PM UTC

    This incident has been resolved.