AnyDesk incident

Service Degradation - my.anydesk II

Minor Resolved View vendor source →

AnyDesk experienced a minor incident on November 24, 2025 affecting Customer Portal and AnyDesk Account, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 04:12 PM UTC
Resolved
Nov 24, 2025, 07:11 PM UTC
Duration
2h 58m
Detected by Pingoru
Nov 24, 2025, 04:12 PM UTC

Affected components

Customer PortalAnyDesk Account

Update timeline

  1. investigating Nov 24, 2025, 04:12 PM UTC

    We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

  2. monitoring Nov 24, 2025, 04:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 24, 2025, 07:11 PM UTC

    This incident has been resolved.