AnyDesk experienced a major incident on December 1, 2025 affecting Customer Portal, lasting 11h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- investigating Dec 01, 2025, 07:59 AM UTC
We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- monitoring Dec 01, 2025, 08:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 07:08 PM UTC
This incident has been resolved.