Anthology incident

Student web client down - US west region

Critical Resolved View vendor source →

Anthology experienced a critical incident on July 25, 2024 affecting Anthology Student, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 08:15 PM UTC
Resolved
Jul 26, 2024, 02:39 AM UTC
Duration
6h 24m
Detected by Pingoru
Jul 25, 2024, 08:15 PM UTC

Affected components

Anthology Student

Update timeline

  1. investigating Jul 25, 2024, 08:15 PM UTC

    Our engineers began investigating an issue where few users are unable to login to student application, this is impacting West US region. The site does not load, and users can experience errors.

  2. monitoring Jul 25, 2024, 09:13 PM UTC

    Sites are up and running. At this time, users might face intermittent delay while accessing student application.

  3. resolved Jul 26, 2024, 02:39 AM UTC

    This incident has been resolved and it was observed that clients are operating normally.