Anthology incident

Connect application down - EMEA region

Critical Resolved View vendor source →

Anthology experienced a critical incident on August 27, 2024, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 09:54 AM UTC
Resolved
Aug 27, 2024, 10:16 AM UTC
Duration
22m
Detected by Pingoru
Aug 27, 2024, 09:54 AM UTC

Update timeline

  1. investigating Aug 27, 2024, 09:54 AM UTC

    Our engineers began investigating an issue where few users are unable to login to Connect application. This is impacting EMEA region. The site does not load, and users can experience errors. We will provide update as soon as more information becomes available.

  2. monitoring Aug 27, 2024, 10:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2024, 10:16 AM UTC

    This incident has been resolved and it was observed that clients are operating normally.