Anthology experienced a major incident on April 25, 2024, lasting 14h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 25, 2024, 05:10 PM UTC
We were alerted to an outage a partial outage this morning that is impacting bulk email functionality for multiple clients on Connect. We have identified the issue and are working to resolve it presently. We will have another update posted by 3pm US Eastern Time
- identified Apr 25, 2024, 07:01 PM UTC
We are continuing to address the identified issue and will provide our next update at 5pm US Eastern time.
- identified Apr 25, 2024, 09:10 PM UTC
We ran into a minor setback while deploying the fix, we are addressing this now and will provide our next update by 7pm US Eastern time.
- identified Apr 25, 2024, 11:51 PM UTC
We are continuing to address the identified issue and will provide an update by 7am US Eastern time 26th April 2024.
- monitoring Apr 26, 2024, 06:36 AM UTC
A fix has been implemented and we are monitoring the result.
- resolved Apr 26, 2024, 07:21 AM UTC
Our engineers have monitored the fix, this issue is now resolved.