Anthology experienced a critical incident on July 19, 2024 affecting Anthology Student, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 12:03 AM UTC
Student application is currently down for Central US region. Our dedicated team is Investigating and working with service provider to fix this issue.
- investigating Jul 19, 2024, 12:49 AM UTC
We are actively working with our service provider. At this time, we do not have an ETA., we will provide another update in 30 minutes or as soon as we more information becomes available.
- identified Jul 19, 2024, 01:32 AM UTC
We continue to work with our service provider. Customers in central US region may be unable to load the student application or see login errors. we will provide another update in 30 minutes or as soon as we more information becomes available.
- identified Jul 19, 2024, 02:11 AM UTC
Our service provider determined the underlying cause and are currently applying mitigation. No ETA for now. We will provide another update in 30 minutes or as soon as we more information becomes available.
- identified Jul 19, 2024, 02:52 AM UTC
Our service provider has applied a fix. Several of the affected systems have recovered. We are continuing to monitor for any further issues. We will provide another update in 30 minutes or as soon as we more information becomes available.
- monitoring Jul 19, 2024, 03:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2024, 03:47 AM UTC
Our engineers have monitored the fix and confirmed the issue with Student application has been resolved. All services are now operating normally.