Anthology experienced a critical incident on July 26, 2024 affecting Anthology Student, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2024, 03:50 PM UTC
Our engineers began investigating an issue where few users are unable to login to student application, this is impacting West US region. The site does not load, and users can experience errors.
- investigating Jul 26, 2024, 04:32 PM UTC
Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.
- investigating Jul 26, 2024, 05:17 PM UTC
Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.
- investigating Jul 26, 2024, 05:47 PM UTC
Our engineers are diligently working on resolving the issue. We will provide another update in 30 minutes.
- investigating Jul 26, 2024, 06:26 PM UTC
We continue to see a positive trend in service availability as our mitigation efforts progress. . Our commitment to resolving this incident promptly and with the highest priority remains unwavering.We will provide another update in 30 minutes.
- monitoring Jul 26, 2024, 07:01 PM UTC
The issue has been resolved, and all services are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. We are monitoring the results.
- resolved Jul 26, 2024, 09:52 PM UTC
This incident has been resolved and it was observed that clients are operating normally.