Anthology incident
Intermittent availability issue for Student application - US west region
Anthology experienced a critical incident on August 14, 2024 affecting Anthology Student, lasting 12h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2024, 02:23 PM UTC
Our engineering team is currently investigating an intermittent issue affecting users in the West US region. Some users may experience slowness and errors while accessing the student application.
- investigating Aug 14, 2024, 02:52 PM UTC
Our engineers continue to investigate this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
- investigating Aug 14, 2024, 03:31 PM UTC
Our engineers are continuing to work towards a fix for this issue. At this time, users may still see errors while accessing student application. We will provide another update within 30 minutes or as soon as more information becomes available.
- monitoring Aug 14, 2024, 03:38 PM UTC
The issue has been resolved, and all services are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. We are monitoring the results.
- resolved Aug 15, 2024, 03:17 AM UTC
This incident has been resolved and it was observed that clients are operating normally.