Anodot incident

Application not responsive in US

Major Resolved View vendor source →

Anodot experienced a major incident on November 9, 2020 affecting API and Users Interface and Alerts, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2020, 10:02 AM UTC
Resolved
Nov 09, 2020, 02:15 PM UTC
Duration
4h 13m
Detected by Pingoru
Nov 09, 2020, 10:02 AM UTC

Affected components

API and Users InterfaceAlerts

Update timeline

  1. investigating Nov 09, 2020, 10:02 AM UTC

    We are experiencing issues with the application effecting the ability to visualize metrics and anomalies.

  2. identified Nov 09, 2020, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 09, 2020, 11:03 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 09, 2020, 12:04 PM UTC

    UI is back and we are monitoring the fix. Alert should be back soon as well.

  5. monitoring Nov 09, 2020, 12:43 PM UTC

    Alerts are back, some customers may see a delay in alerts.

  6. resolved Nov 09, 2020, 02:15 PM UTC

    This incident has been resolved.