Anodot incident

Data collectors issue in data center us-east-1

Major Resolved View vendor source →

Anodot experienced a major incident on May 18, 2022 affecting Data Collection, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 09:29 AM UTC
Resolved
May 18, 2022, 01:30 PM UTC
Duration
4h 1m
Detected by Pingoru
May 18, 2022, 09:29 AM UTC

Affected components

Data Collection

Update timeline

  1. investigating May 18, 2022, 09:29 AM UTC

    We are currently investigating this issue.

  2. monitoring May 18, 2022, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 18, 2022, 09:49 AM UTC

    Some customers may have received false system notification on missing data There was no data loss or any impact on the service.

  4. identified May 18, 2022, 10:13 AM UTC

    We identified a lag in kinesis and mparticle streams, investigating.

  5. resolved May 18, 2022, 01:30 PM UTC

    This incident has been resolved.