Anodot incident

Elevated API Errors in US data center

Major Resolved View vendor source →

Anodot experienced a major incident on September 14, 2021 affecting API and Users Interface and Alerts and 1 more component, lasting 17h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 11:57 AM UTC
Resolved
Sep 15, 2021, 05:50 AM UTC
Duration
17h 52m
Detected by Pingoru
Sep 14, 2021, 11:57 AM UTC

Affected components

API and Users InterfaceAlertsData Collection

Update timeline

  1. investigating Sep 14, 2021, 11:57 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Sep 14, 2021, 01:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 14, 2021, 01:17 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 14, 2021, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 14, 2021, 02:22 PM UTC

    The system is back to normal and we are monitoring it.

  6. identified Sep 14, 2021, 03:02 PM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Sep 14, 2021, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Sep 15, 2021, 05:50 AM UTC

    This incident has been resolved.