AnewHealth experienced a critical incident on April 20, 2021 affecting MCS - MedWise Clinical Solutions, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 20, 2021, 07:09 PM UTC
We are aware of an issue that is currently affecting users' ability to login to MedWise®. Our team is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more. For other or urgent concerns, please contact your dedicated liaison.
- resolved Apr 20, 2021, 07:53 PM UTC
As of 3:35pm EDT, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.