AnewHealth incident

Medwise performance issues

Minor Resolved View vendor source →

AnewHealth experienced a minor incident on April 3, 2025 affecting MCS - MedWise Clinical Solutions, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 01:53 PM UTC
Resolved
Apr 03, 2025, 02:04 PM UTC
Duration
10m
Detected by Pingoru
Apr 03, 2025, 01:53 PM UTC

Affected components

MCS - MedWise Clinical Solutions

Update timeline

  1. identified Apr 03, 2025, 01:53 PM UTC

    Our team continues to work diligently to resolve the issue that is currently affecting MedWise. We will provide the next update as more information becomes available. For other or urgent concerns, please contact your dedicated liaison.

  2. resolved Apr 03, 2025, 02:04 PM UTC

    As of 10:03 AM EDT on April 3rd, 2025, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.