Ancestry Outage History

Ancestry had 1 outage in the last 2 years totaling 5m of downtime — averaging 0 incidents per month.

There was 1 Ancestry outage since September 26, 2024 totaling 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ancestry.com

Critical September 23, 2026

Customers may be experiencing issues at this time. Investigation underway.

Detected by Pingoru: Sep 23, 2026, 01:08 AM UTC
Resolved: Sep 23, 2026, 01:13 AM UTC
Duration: 5m

Affected: Home Page

Timeline · 2 updates

investigating Sep 23, 2026, 01:08 AM UTC

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
resolved Sep 23, 2026, 01:13 AM UTC

This incident has been resolved.

Read the full incident report →