Ancestry Outage History

Ancestry had 1 outage in the last 2 years totaling 21m of downtime — averaging 0 incidents per month.

There was 1 Ancestry outage since September 3, 2024 totaling 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ancestry.com

Critical August 28, 2026

Customers may be experiencing issues at this time. Investigation underway.

Detected by Pingoru: Aug 28, 2026, 02:08 PM UTC
Resolved: Aug 28, 2026, 02:30 PM UTC
Duration: 21m

Affected: Family Tree Features

Timeline · 2 updates

investigating Aug 28, 2026, 02:08 PM UTC

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
resolved Aug 28, 2026, 02:30 PM UTC

This incident has been resolved.

Read the full incident report →