Ancestry incident

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Critical Resolved View vendor source →

Ancestry experienced a critical incident on October 13, 2023 affecting Family Tree Features and Search Functionality, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2023, 09:39 PM UTC
Resolved
Oct 13, 2023, 09:50 PM UTC
Duration
10m
Detected by Pingoru
Oct 13, 2023, 09:39 PM UTC

Affected components

Family Tree FeaturesSearch Functionality

Update timeline

  1. investigating Oct 13, 2023, 09:39 PM UTC

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

  2. resolved Oct 13, 2023, 09:50 PM UTC

    This incident has been resolved.