Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on January 27, 2024 affecting Search Functionality, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2024, 06:15 PM UTC
Resolved
Jan 27, 2024, 06:18 PM UTC
Duration
3m
Detected by Pingoru
Jan 27, 2024, 06:15 PM UTC

Affected components

Search Functionality

Update timeline

  1. investigating Jan 27, 2024, 06:15 PM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Jan 27, 2024, 06:18 PM UTC

    This incident has been resolved.