Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on March 5, 2024 affecting Family Tree Features, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 03:34 PM UTC
Resolved
Mar 05, 2024, 03:50 PM UTC
Duration
15m
Detected by Pingoru
Mar 05, 2024, 03:34 PM UTC

Affected components

Family Tree Features

Update timeline

  1. investigating Mar 05, 2024, 03:34 PM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Mar 05, 2024, 03:50 PM UTC

    This incident has been resolved.