Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on March 6, 2024 affecting Family Tree Features, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 04:26 PM UTC
Resolved
Mar 06, 2024, 04:50 PM UTC
Duration
24m
Detected by Pingoru
Mar 06, 2024, 04:26 PM UTC

Affected components

Family Tree Features

Update timeline

  1. investigating Mar 06, 2024, 04:26 PM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Mar 06, 2024, 04:50 PM UTC

    This incident has been resolved.