Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on February 8, 2024 affecting Family Tree Features, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 09:26 PM UTC
Resolved
Feb 08, 2024, 09:31 PM UTC
Duration
4m
Detected by Pingoru
Feb 08, 2024, 09:26 PM UTC

Affected components

Family Tree Features

Update timeline

  1. investigating Feb 08, 2024, 09:26 PM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Feb 08, 2024, 09:31 PM UTC

    This incident has been resolved.