Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on June 12, 2024 affecting Family Tree Features, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 03:04 PM UTC
Resolved
Jun 12, 2024, 03:20 PM UTC
Duration
15m
Detected by Pingoru
Jun 12, 2024, 03:04 PM UTC

Affected components

Family Tree Features

Update timeline

  1. investigating Jun 12, 2024, 03:04 PM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Jun 12, 2024, 03:20 PM UTC

    This incident has been resolved.