Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on November 25, 2024 affecting Login Processes, lasting 43s. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 01:48 AM UTC
Resolved
Nov 25, 2024, 01:49 AM UTC
Duration
43s
Detected by Pingoru
Nov 25, 2024, 01:48 AM UTC

Affected components

Login Processes

Update timeline

  1. investigating Nov 25, 2024, 01:48 AM UTC

    The cause for site impact is being investigated at this time.

  2. resolved Nov 25, 2024, 01:49 AM UTC

    This incident has been resolved.