Ancestry incident

Customers may be experiencing issues at this time. Investigation underway.

Critical Resolved View vendor source →

Ancestry experienced a critical incident on June 26, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 04:15 PM UTC
Resolved
Jun 26, 2025, 04:28 PM UTC
Duration
12m
Detected by Pingoru
Jun 26, 2025, 04:15 PM UTC

Update timeline

  1. investigating Jun 26, 2025, 04:15 PM UTC

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

  2. investigating Jun 26, 2025, 04:24 PM UTC

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

  3. resolved Jun 26, 2025, 04:28 PM UTC

    This incident has been resolved.