Amplify experienced a minor incident on April 28, 2025 affecting Amplify ELA and Amplify Science, lasting 22h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 28, 2025, 04:10 PM UTC
We are aware of and investigating reports of student work is not populating Classwork for some users. Our Engineering team is currently working on identifying the root cause of this issue so that they may resolve it as quickly as possible. We appreciate your patience as we work towards resolving this issue!
- identified Apr 28, 2025, 05:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 28, 2025, 05:54 PM UTC
UPDATE: Teachers are unable to view recent student submissions (last 4 hours~) due to an issue with an upstream provider. Student submissions are being saved, and there is no data loss. Our Engineering team is investigating a fix for this issue now.
- monitoring Apr 28, 2025, 08:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 29, 2025, 02:24 PM UTC
This incident has been resolved.