Amplify incident

mCLASS Login Issues

Critical Resolved View vendor source →

Amplify experienced a critical incident on May 2, 2025 affecting mCLASS Assessment and mCLASS Intervention, lasting 7d 6h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 12:52 PM UTC
Resolved
May 09, 2025, 07:21 PM UTC
Duration
7d 6h
Detected by Pingoru
May 02, 2025, 12:52 PM UTC

Affected components

mCLASS AssessmentmCLASS Intervention

Update timeline

  1. investigating May 02, 2025, 12:52 PM UTC

    We are aware of and investigating an issue that is impacting logins to mCLASS applications. As a result, mCLASS and some Boost customers are currently unable to access these products. We apologize for the sudden disruption, and are working on resolving this issue as quickly as possible. Thank you!

  2. monitoring May 02, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2025, 07:21 PM UTC

    This incident has been resolved.