Amplify incident

Fluency Login Issues

Major Resolved View vendor source →

Amplify experienced a major incident on July 1, 2025 affecting Desmos Classroom and Desmos Classroom, lasting 9d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 04:34 PM UTC
Resolved
Jul 11, 2025, 01:49 PM UTC
Duration
9d 21h
Detected by Pingoru
Jul 01, 2025, 04:34 PM UTC

Affected components

Desmos ClassroomDesmos Classroom

Update timeline

  1. investigating Jul 01, 2025, 04:34 PM UTC

    We have discovered an issue where a number of Fluency by Heart users are unable to log in. Our Engineering team is actively working to restore their account access. We apologize for the inconvenience and appreciate your patience as we work towards resolving this issue. Thank you!

  2. monitoring Jul 10, 2025, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2025, 01:49 PM UTC

    This incident has been resolved.