Amplify incident

eReader Displaying Offline Message

Minor Resolved View vendor source →

Amplify experienced a minor incident on July 29, 2025 affecting Amplify ELA and Amplify Science, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 06:28 PM UTC
Resolved
Jul 29, 2025, 07:47 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 29, 2025, 06:28 PM UTC

Affected components

Amplify ELAAmplify Science

Update timeline

  1. investigating Jul 29, 2025, 06:28 PM UTC

    We are aware of an issue where users attempting to access the eReader are receiving an Offline message. This will impact Middle School Science and ELA lessons with eReaders. We have engaged our Product and Engineering teams who are now working on identifying the root cause of and implementing a fix for this issue. We greatly appreciate your patience while we work towards resolving this issue!

  2. resolved Jul 29, 2025, 07:47 PM UTC

    A fix has been implemented and eReader access has been restored. Thank you!