There were 4 Amperity outages since March 12, 2026 totaling 10h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Amperity is tracking a Databricks outage that might cause Predictive workflows to fail. We are monitoring the status of resolution on the Databricks side. In the meantime, we are pausing all Predictive tasks and will re-enable them once the Databricks incident is resolved. During this time, the workflows will remain in the Running state, even if all the other tasks succeed. The Databricks incident status can be tracked here: https://status.databricks.com/ If the Databricks incident is resolved within 24 hours, most customers should not see any observable impact to their operations that rely on Predictive inference.
Databricks has confirmed that their incident is resolved. Amperity is unpausing all Predictive tasks and will be restarting the workflows that failed due to this issue.
We have successfully restarted all failed workflows and the incident has been resolved.
Amperity AmpAI is currently experiencing an outage. This may impact AI functionality in Queries, Segments, Journeys, and other areas of the platform that rely on AmpAI. The issue has been identified, and our Platform Engineering team is actively deploying a fix. We will provide further updates as they become available.
We have identified the cause of the AmpAI issue and have implemented a partial fix. Our team is continuing work to fully resolve the problem and expects to have it resolved shortly. We will provide further updates as they become available.
The AmpAI service has been fully restored, and the incident is now resolved.
We're experiencing a partial outage that is impacting the loading of Segments. We're working on the issue and expect to resolve it shortly.
The code change that caused the issue has been reverted and Segments are loading across all tenants now. The incident is now resolved.
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