Amperity incident

Amperity is tracking an issue with tik-tok campaign executions in AWS

Minor Resolved View vendor source →

Amperity experienced a minor incident on April 3, 2025 affecting AWS Platform and Destinations and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 03:28 PM UTC
Resolved
Apr 03, 2025, 05:10 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 03, 2025, 03:28 PM UTC

Affected components

AWS PlatformDestinationsWorkflows

Update timeline

  1. monitoring Apr 03, 2025, 03:28 PM UTC

    Amperity has identified an issue with tik-tok campaign executions in AWS. The issue was identified as having started 20 hours ago, and the cause has been fixed. We are monitoring and restarting any failed workflows. No action is required from our customers at this time.

  2. monitoring Apr 03, 2025, 05:10 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 03, 2025, 05:10 PM UTC

    All failed workflows have been retried and the incident is now closed.