Amperity incident

Ongoing issue identified with Microsoft Azure Storage Accounts

Minor Resolved View vendor source →

Amperity experienced a minor incident on December 7, 2022 affecting Azure Platform, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 12:52 PM UTC
Resolved
Dec 07, 2022, 08:18 PM UTC
Duration
7h 25m
Detected by Pingoru
Dec 07, 2022, 12:52 PM UTC

Affected components

Azure Platform

Update timeline

  1. investigating Dec 07, 2022, 12:52 PM UTC

    We are currently experiencing high read latencies impacting our customer tenants that make use of Microsoft Azure storage accounts. Our team is investigating and we have engaged with our partners in Azure support to identify the root cause of the issue. This incident impacts active managed workflows only for customers on the Azure platform.

  2. monitoring Dec 07, 2022, 05:43 PM UTC

    A fix has been identified and we are in the process of restarting affected workflows.

  3. resolved Dec 07, 2022, 08:18 PM UTC

    The fix has been verified as working, and all affected workflows have been restarted.