Amperity incident

Partial outage impacting some in-app features on AWS

Notice Resolved View vendor source →

Amperity experienced a notice incident on December 8, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 07:57 PM UTC
Resolved
Dec 08, 2023, 05:50 PM UTC
Duration
—
Detected by Pingoru
Dec 08, 2023, 07:57 PM UTC

Update timeline

  1. resolved Dec 08, 2023, 07:57 PM UTC

    Between 9:50 AM PST and 10:40 AM PST, some internal Amperity services were unavailable, and as a result some application features were unavailable on our AWS platform. The outage impacted workflow management, data source configuration, in-app notifications, and orchestrations, as well as the ability to save some kinds of related configuration. Our Platform Engineering team responded promptly to the incident, and service has been restored. They are currently evaluating root cause, and will take further actions to ensure that the issue doesn't reoccur. All impacted workflows have been restarted successfully.