Amperity incident
Partial outage impacting some in-app features on AWS
Amperity experienced a major incident on December 8, 2023 affecting AWS Platform and Sources and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 08, 2023, 09:58 PM UTC
Some internal Amperity services were unavailable, and as a result some application features are unavailable on our AWS platform, including workflow management, source configuration, in-app notifications, and orchestrations. Our Platform Engineering has identified the services impacted, and is working to restart those services along with any impacted workflows. We will update this incident as we work to restore all features of the Amperity application.
- monitoring Dec 08, 2023, 10:31 PM UTC
All impacted services have been restarted, and all impacted workflows have been restarted. The partial outage lasted from approximately 1:37PM to 1:53PM PST. Our Platform Engineering team will be closely monitoring the system while they investigate further and identify a fix for the root cause.
- resolved Dec 08, 2023, 11:33 PM UTC
Our Platform Engineering team has identified the root cause of this incident, and a hotfix has been deployed to prevent it from reoccurring in the future.