Amperity incident

Ongoing Azure incident impacting Amperity performance

Notice Resolved View vendor source →

Amperity experienced a notice incident on February 29, 2024 affecting Sources and Azure Platform and 1 more component, lasting 9h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 06:23 PM UTC
Resolved
Mar 01, 2024, 04:18 AM UTC
Duration
9h 55m
Detected by Pingoru
Feb 29, 2024, 06:23 PM UTC

Affected components

SourcesAzure PlatformStitchCustomer 360SegmentsDestinationsWorkflows

Update timeline

  1. investigating Feb 29, 2024, 06:23 PM UTC

    We are currently experiencing a degraded state of operations due to an outage at Azure. As a result, services that rely on heavy compute will be running slower than their usual performance levels during this period. Our team is actively monitoring the actions Azure is taking to resolve this issue. We are also monitoring our customer workflows and taking appropriate actions to resolve failures. We understand the impact this may have on your business and we sincerely apologize for any inconvenience caused. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please don't hesitate to reach out to our support team, who will be happy to assist you.

  2. monitoring Feb 29, 2024, 07:34 PM UTC

    Our team is actively monitoring the actions Azure is taking to resolve this issue. We are also monitoring our customer workflows and taking appropriate actions to resolve failures. We understand the impact this may have on your business and we sincerely apologize for any inconvenience caused.

  3. resolved Mar 01, 2024, 04:18 AM UTC

    Azure has resolved the incident but Amperity will continue to monitor the situation. Thank you for your patience and for any questions please reach out to our Support team.