Amperity incident
Ongoing Azure incident impacting Amperity performance
Amperity experienced a major incident on July 30, 2024 affecting Azure Platform and Customer 360 and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 04:51 PM UTC
We are currently experiencing a degraded state of operations due to a global networking outage at Azure. In response to this outage, we have transitioned to our failover data center and are observing favorable progress. Our team is actively monitoring the actions Azure is taking to resolve this issue. We are also monitoring our customers' workflows and taking appropriate actions to resolve any failures. We understand the impact this may have on your business, and we sincerely apologize for any inconvenience caused. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please don't hesitate to reach out to our support team, who will be happy to assist you.
- monitoring Jul 30, 2024, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2024, 09:33 PM UTC
We’re back! Amperity should be up and running normally. Thanks for bearing with us.